We booked this hotel in October but when we arrived they said the booking was not confirmed. Although we had confirmation from the booking. com. No one spoke English and they didn't even try with Google translate. So we used our translate to explain, they were very rude, laughing at us and not helping at all, we phoned the booking company who were really good and they tryed to sort it out. But with no luck, from what we could get out of hotel staff they Do Not rent out rooms to non Chinese. So we had to pay for another taxi and find another hotel with No Help from them. SO SAVE YOURSELF A LOT OF HASSLE AND DON'T BOOK THIS HOTEL.